Remote IT support
Safeguard IT fixes computers, networks, and accounts for homes and small businesses, and sets up NAS storage so your files stay in your hands. Tell us what's wrong and we'll take it from there.
NAS setup and support
A NAS is a small device at home or in the office that stores your photos and files. Buy it once and your storage is yours, with no monthly cloud storage fees. I set it up and keep it running.
The basics
NAS stands for network-attached storage. It is a small computer with room for hard drives, and it plugs into your router. Every device on your network can save files to it and open files from it, the way they would with a cloud service, except the files stay in a box you own.
Phones, laptops, and TVs all use the same shared storage, so photos and documents stop getting scattered across devices.
With two or more drives, a NAS can keep a mirrored copy of your files. If one drive fails, your files are still on the other.
A NAS can be reached from outside your network too. If you want that, I set it up securely. If you do not, it stays private to your network.
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Pricing
You buy the NAS and the drives. I help you choose them, then set everything up and keep it running. Each plan has a one-time setup fee and a monthly support fee.
Choosing a NAS
Answer a few questions to see which NAS fits. I confirm current models and prices with you before you buy anything.
Best for photos, family files, computer backups, and media libraries.
Synology NAS devices run apps for photos, file sync, backups, and media servers such as Plex.
Best for shared team folders, computer backups, and room to grow.
Folder permissions are detailed, so you can control who opens what.
Best for businesses that already run UniFi networking and want simple shared file storage in the same ecosystem.
Keep in mind UniFi NAS devices focus on storage. They do not run apps such as Plex, and sharing permissions are simpler than on Synology.
Good to know
It protects you if a drive fails. It does not protect against theft, fire, or deleting a file by mistake, so keep a second copy somewhere else. Data recovery and backup guarantees are not part of either plan.
Use drives made for NAS use, such as WD Red Plus or Seagate IronWolf. Two mirrored drives give you the space of one, so buy more than you need today.
You buy the NAS and drives from a retailer you choose. I help you pick the right ones so you do not overspend or buy the wrong thing.
Ready to set one up?
Request NAS setupServices
Slow computers, crashes, error messages, and software that won't behave, fixed over a secure remote session.
Cleanup for infected computers, plus the steps that make it less likely to happen again.
Outlook, Teams, and OneDrive setup, sign-in problems, and password resets.
Router and mesh setup, dead zones, slow speeds, and locking down your network.
Get a new PC or laptop running and move over your files, apps, and settings.
Automatic backups for the files that matter, and help getting data back after a loss.
Running a small business? We also help with user accounts, device setup, and everyday IT support for small teams.
How it works
Pick a service and describe the problem in a few sentences.
We reply with next steps and what to expect.
We work through it remotely, so there's no waiting on a visit.
Request help
The more detail you share, the faster we can help. Include any error messages and when the problem started.